Katie Poterala Jewelry
Repair Drop Off / Pick Up Appointment
Repair Drop Off / Pick Up Appointment
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The studio went appointment only in March of 2026 in order to better serve you.
This link is for repairs only.
This scheduling link will schedule an appointment to drop off or pick up a repair in person at Katie's Greenville, SC Jewelry studio.
We use an easy online scheduling app to set up your appointments with us so that we can ensure that your meeting will have our dedicated one-on-one attention.
*Times already taken appear gray when booking and will not be clickable.
Materials
Materials
Katie uses 100% Recycled Silver and Gold and Ethically sourced gems and diamonds. To learn more, click here.
Shipping & Returns
Shipping & Returns
Items under $500 ship USPS ground. Items over $500 ship FREE!
*(priority rate USPS domestic only)
Items over $1000 ship insured via UPS.
If you'd like your item quicker, faster shipping options are available for in-stock items, but these do not qualify for FREE domestic shipping.
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Free Domestic Shipping over $500
Anything over $500 ships free!
Time to treat yo' self. -
Hassle-Free Exchanges
Any in-stock items given as a gift are eligible for exchange within 15 days of delivery receipt. Items must be in original, unworn condition.
Custom and 'build your own' engagement rings are final sale and not eligible for exchange.